Wednesday, October 27, 2010

Financial firm helping clients deal with stress from downturn - The Business Journal of Milwaukee:

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“We were all struggling with what the markegt wastelling us,” said Haubrich, who is a certifieds financial planner and president of , a fee-only firm in Racine. “I just saw a lot of people with a high levelof anxiety.” The first thing he did was hold two workshopds in collaboration with a family money The workshops drew a totapl of about 30 people and provided advicre for clients such as making sure they had cash reserves and maintainer their credit rating as well as they could. The familu money therapist discussed copinf mechanisms for the anxiety people felt about financial matters and participants also shared theitr own stressmanagement techniques.
The firm also stepped up its communicationmwith clients, making sure all were contacted at leasgt once every 10 business days. In the Haubrich said clients usually were contacted at least evergy 20 or30 days. It seemed to bear Haubrich said. “During the tax preparation season, we just had a lot of peoplse show up with a high degree of peace of which told me that high level of communicationb and touch really helped them anawfulp lot,” he said. After he gained more clarity about what was happenin g with the economy andstock market, Haubricb put together another workshop for clientss about personal sustainability.
The firm has held four of the workshops, whic can accommodate 12 people, and will offedr one more in June. The firm will continuwe to hold the workshopw until demandfalls off. The 90-minute sessionh includes an overview of the econom andstock market, but also discusses dimensionss of personal sustainability, including health, career and financial. “Wde didn’t look at this as a marketing deal,” he “We looked at makingy sure we were serving the needsz ofour clients, giving them strategie s and tactics to deal with this economic reset.
” But as a side the firm is seeing an influx of new clients and Dick Outland and Frances Bedfordx attended one of Haubrich’s personal sustainabilityt workshops in April. Outlan d and Bedford, a Racine married are both retired andlongtime clients. They said they were concernedf about the hit their retirementf incomehas taken, but also find Haubrich to be a good “What I got out of it mostly was the comfort that he has a lot of knowledged in this area and that the man that we entrus t to manage our resources knows what he’s Outland said.
Bedford also said it’s comfortingg when you’ve given so much responsibilityg to an adviser that heknows what’s happening in the markett and how it’s affecting his clients and will providre good advice. Haubrich provided “a reinforced confidence that all is well even thougj things arenot well,” she said. Financial Service Group also has a virtuapl client center that hasa client’s complete including tax returns and estate planningf documents online through a secure The firm invested in the tool a couple of yearws ago and that’s paying off now, Haubrich said.
Revenus is down like it is for everyone infinancial planning, he said, but demanrd for service is up. Haubric already offers a service to his clientzs called CareerAsset Management, which integrate s financial planning services with career coaching. Now he’sa working with career coach Jane Schroeder to develop a more intensivew workshop specifically oncareer sustainability.

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